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Hi I am Huy Ngo

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About

WHO I AM

About

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Huy Ngo

Graphic Designer & Web Manager

Hello, I’m Huy, an enthusiastic solutionist with ten years of experience as a web manager and content author, with a deep understanding of Adobe Experience Manager (AEM) and content management systems (CMS). I’m dedicated to staying up-to-date with the latest trends and technologies in web and design to bring state-of-the-art approaches to life. Through strengths in creativity, communication, and collaboration, I am confident my abilities will help accomplish your goals. Contact me today. You’ll be glad you did.

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Finished projects
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Resume

My bio

Resume

Digital Content Manager

  • Content Authoring and Deployment
  • Adobe Experience Manager
  • Proofreading
  • Content Audits
  • Trouble Shooting

Responsible for authoring and deploying content to the company website using Adobe Experience Manager (AEM). Ensured correct grammar, spelling, usage, and adherence to guidelines to provide high-quality and error-free results. Proactively managed requests, feedback, and questions and coordinated with teams to ensure timely implementation of deliverables. Conducted quality assurance checks on the website for expected visitor experience. Provided support to the development team for testing new features, enhancements, and fixes to AEM and the website. Provided support off-hours for quality assurance and testing. Check out ExploreBold.com for a website I managed and created.

Graphic Designer

  • Web Design & Management
  • WordPress
  • SalesForce
  • Adobe Suite
  • EBooks
  • Video Editing
  • PowerPoint

Responsible for creating two website redesigns, managed two websites by updating site inventory with thousands of resort images, made site blogs with original copywriting, proofread, and edited several online guides/ebooks and site pages, created marketing creatives for social, produced marketing videos, and made PowerPoint presentations.

Key Project Highlights

Web Manager

  • Web Management
  • SEO
  • Google Analytics
  • Google Webmaster
  • Raven Tools
  • SpyFu
  • Adobe Suite

Create and execute an SEO Strategy Plan that mapped out definitive steps for long term organic traffic, improve conversion rates and boost online revenue. This also included a top-to-bottom analysis reporting on strengths and weaknesses of the current site, keywords targeted previously, link building profile and competitor analysis. Optimized the company site for faster speed and best practices for a more Google-friendly site. Conducted website content management, maintenance, and updates. Edited, added, or removed site content using the Adobe Suite to match company look and feel.

Web Manager & Graphic Designer

  • Web Management
  • SEO
  • Graphic Design
  • Video Production
  • Email Marketing
  • Online Advertising
  • Social Media Management

Responsible for the management of five company website brands, two of which are e-commerce, plus its social media channels. Implemented two website design redesigns resulting in better user experience and higher sales and planned and executed a website launch for an inactive brand—optimized branded websites for speed, security, and SEO.

Created over 20 showcase videos for patio furniture and one furniture assembly video. Produced marketing creatives for websites, social media, online ads, presentations, and email campaigns.

Key Project Highlights

Web Manager

  • Graphic Designer
  • E-Commerce Manager

Planned and created E-commerce using the WooCommerce platform within WordPress. Added over a thousand products to the E-commerce site with high-quality images, size, weight, and descriptions with supporting bullet points. Set up the Clover point of sale platform and added entire inventory with correct pricing and UPCs. Managed the company's Google Analytics, GoogleBusiness Page, Yelp and Webmaster. Created several custom company labels for private labeled products.

Graphic Designer & Web Manager

  • Web Management
  • SEO
  • Email Marketing
  • Content Management
  • Presentations
  • Branding
  • Advertising
  • Graphic Design
  • White Papers
  • Marketo

Worked with SMEs to create white papers, sale sheets, fact sheets, case studies, guides, and ebooks for online consumption. Used Adobe Creative Suite to create infographics, business cards, presentations, social media content, and trade show booth banners in a team of five marketing members. Manage day-to-day website operations, including updates, maintenance, adding and editing web pages, and enhancing websites to be 508 compliant. Performed website quality assurance, including fixing broken links, correcting grammar and spelling, accessibility issues, SEO best practices, and compliance with editorial style guides, web standards, and web policies.

Key Project Highlights

Graphic Designer & Web Manager

  • Web Management
  • eCommerce
  • Email Design & Editing
  • Content Management
  • Branding
  • Graphic Design
  • SEO

As a Graphic Designer and Web Manager for Ryno Power, my primary task was to manage the website through content updates, site maintenance, and creating changes necessary to enhance the user experience. I solved many logistical issues through the uses of WooCommerce, Ship Station, Zapier and other software to stream line and better enhance customer experience. Worked with an international team member in the Australia branch to help solve site and customer issues. Overhauled Ryno Power Gym's overall look with new design, solved many site issues regards to membership access and member's account management. Helped solved issues with payment portals through PayPal and credit card. Optimized site's performance for speed and better user usability.

Web & Marketing Specialist

  • Web Design
  • Web Development
  • Web Management
  • SEO
  • CRM
  • Email Marketing
  • Blogging
  • Social Media Management
  • Graphics
  • Webinars

One of my roles at Avantiico (previously named AXMentor) was the management of two websites, AXMentor.com and AXtras.com, with its site migration, redesign, relaunch, speed optimization, SEO, content management, and bi-weekly blog posting. Improve sites’ usability and conversion with the help of Google Analytics and other various analytics tools. In addition, I've managed Microsoft Dynamics CRM accounts, contacts, leads, and opportunities. My other role was in marketing where I managed, planned, and executed campaigns that included eBooks, webinars, social media content, and emails to generate new leads. I've also redesigned company brand book, style guide, and other collateral.

Key Project Highlights

Social Media Manager

  • Social Media Management
  • Email Marketing
  • Blogging
  • Graphic Artist

Accelerated the company’s five major social channels through community building, content publication, and monitoring. Planned and executed marketing campaigns, contests, and newsletters. Overhauled the company’s blog, and created an original blog post weekly. Produced graphical artwork for for print and online advertisements.

Key Project Highlights

Executive Secretary, Travel & Administrative Clerk

  • Budgeting
  • Financial Management
  • Travel Planning
  • Administration

Responsible for over a million dollar budget through the Defense Travel System. Created reservations for lodging and car rentals for company travel. Saved the Navy over $100,000 through time and money saving methods for company travel. Monitored over 1,000 employee accounts and over 600 credit card accounts for travel with a delinquency rate of less than 3% which is well below the Navy's goal. Created, proofread, edited, and tracked various correspondence. Management and training of one co-worker. Processed orders and maintenance of supplies. Scheduled daily meetings and answered incoming calls.

Skills

Attainments

Skills

Design

Photoshop
85%
Illustrator
80%
InDesign
80%
InvisionApp & Adobe XD
85%

Development

HTML5
85%
PHP
60%
CSS
85%
Javascript
75%

Content Management Systems

Wordpress
95%
Zesty
85%
Joomla
75%
Drupal
75%

Metrics & Reporting

Google Analytics
90%
Google Webmaster
90%

SEO Tools

Moz
80%
SEMrush
85%
Raven Tools
85%
SpyFu
80%
KWFinder
85%

Marketing

Social Media
85%
Search Engine Optimization (SEO)
85%
Search Engine Marketing (SEM)
75%
Email Creation & Campaigning
85%
Google & Social Media Advertising
80%

Video

Adobe Premiere Pro
85%
Final Cut Pro
80%
Adobe After Effects
80%
Premiere
70%

eCommerce

WooCommerce
90%
Shopify
80%
ShipStation
70%

 

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